Connected Answers
Wired into your systems.
Connect your CRM or ERP and Zvani stops guessing. Inbound goes from “qualify and route” to actually answering, and confirmations, reorders and collections run straight off your real data.
Good for: Any business whose answers live in a CRM, ERP, or order system.
Works on
The channels your customers use.
WhatsApp
InstagramHow it works
Connected Answers, end to end.
Answers from your systems
Order status, stock, pricing, and account details — pulled live from your CRM, ERP, or order system.
Inbound that actually answers
Goes from “qualify and route” to resolving the question, because the agent can see the real answer.
Powers confirm, reorder & collect
These use cases run straight off your real data — accurate orders, due reorders, and exact balances.
Plugs into your stack
CRM, ERP, calendar, sheets, and order systems — connected once, used across every use case.
Indistinguishable from staff
An agent wired into your systems answers like your best-briefed employee — not a generic bot.
Built into every Zvani agent
Not add-ons. Standard.
Every use case ships with the same foundation — so whichever one you start with, you get all of this.
100+ languages
Including the long-tail regional ones most platforms skip. Every customer answered in their own tongue.
Every channel, one brain
Voice, WhatsApp, Instagram, and Facebook share context, so customers never repeat themselves.
Plugs into your stack
CRM, ERP, calendar, sheets, and order systems — connected once, used everywhere.
Set up by us, live in days
You tell us your business; we ship a working agent. No build-it-yourself.
Smart human handoff
Anything out of scope passes cleanly to your team, with full context.
FAQ
Connected Answers, answered.
What is Connected Answers?+
It's the layer that wires your agent into your CRM, ERP, or order system, so it answers from real data instead of guessing.
What can it look up?+
Order status, stock and availability, pricing, and account details — live, during the conversation.
Which use cases does it improve?+
It turns Inbound into real answers and powers Order Confirmation, Reorders, and Payment Collection off your actual data.
What systems does it connect to?+
CRMs, ERPs, calendars, sheets, and order systems — see our Integrations for the current list.
Do I need it?+
Any business whose answers live in a system benefits — it's what makes the agent indistinguishable from your best staff.
Put Connected Answers to work.
Tell us your business — we set up the agent and you go live in days.