One agent. Every stage.
Every stage of the conversation.
From the first hello to the final payment, Zvani handles your customer conversations across voice, WhatsApp, Instagram and Facebook — one AI brain, every channel, 100+ languages. Set up by us. Live in days.
The journey Zvani works
- 1CaptureHotCallInbound
- 2ConvertOutbound
- 3ConfirmOrder Confirmation
- 4FulfilReminders
- 5RetainReorders
- 6CollectPayment Collection
HotCall
Every new lead, reached in 60 seconds.
The moment someone fills a form, clicks an ad, or messages you, HotCall reaches them within 60 seconds — by call, or on the channel they used — while they're still hot. It qualifies, answers first questions, and books or routes to your team before a competitor ever responds.
- Triggers instantly from web forms, Facebook & Instagram lead ads, missed calls, and WhatsApp.
- Qualifies the lead, answers first questions, and books or routes in one conversation.
- Works day, night, and weekends — speed-to-lead, fully automated.
- Good for: Any business that captures leads online and wins by responding first.
The line-up
One for each job.
Inbound
Every call and message, answered 24/7.
Every call and message picked up the instant it lands, qualified, and routed to the right person — across phone, WhatsApp, Instagram and Facebook, in 100+ languages, day or night. No hold music, no unread inbox, no missed leads.
Good for: Any business that takes calls or messages and can't afford to miss them.
Runs onExplore Inbound Outbound
Hundreds of conversations, none from your team.
Follow-ups, surveys, announcements and win-backs at scale — personalised calls and WhatsApp conversations dialled, sent, handled, and logged automatically, so your people never work a list again.
Good for: Any team running campaigns bigger than its headcount.
Runs onExplore Outbound Order Confirmation
Confirm it before you act on it.
Auto-confirms orders, bookings and appointments by call or WhatsApp before they're fulfilled — so fake orders, no-shows, and second thoughts are caught early. For anyone shipping cash-on-delivery, this directly cuts return-to-origin losses.
Good for: Any business that needs an order, booking, or appointment confirmed before it's acted on.
Runs onExplore Order Confirmation Reminders
Reminders that actually get replies.
Appointments, renewals, deliveries, due dates — sent on time and followed up automatically across voice and WhatsApp. Fewer no-shows, fewer lapsed renewals, fewer failed deliveries.
Good for: Any business where missed appointments, renewals, or deliveries cost money.
Runs onExplore Reminders Reorders
Keep your buyers stocked, automatically.
Calls repeat buyers, dealers and distributors when a reorder is due, announces new lines, and re-engages accounts that have gone quiet — all driven by your own sales data.
Good for: Any business with repeat buyers or a dealer/distributor network to keep active.
Runs onExplore Reorders Payment Collection
Get paid, without the awkward calls.
Polite, perfectly-timed payment reminders driven by your outstanding invoices — with a clean handoff to your team for anything sensitive or disputed.
Good for: Any business that invoices and waits to get paid.
Runs onExplore Payment Collection Wired in
Connected Answers
Live answers from your own systems — order status, stock, pricing, accounts.
Connect your CRM or ERP and Zvani stops guessing. Inbound goes from “qualify and route” to actually answering, and confirmations, reorders and collections run straight off your real data. Anyone can bolt on a bot; an agent wired into your systems is the one customers can't tell from your best staff.
Good for: Any business whose answers live in a CRM, ERP, or order system.
Built into every Zvani agent
Not add-ons. Standard.
Every use case ships with the same foundation — so whichever one you start with, you get all of this.
100+ languages
Including the long-tail regional ones most platforms skip. Every customer answered in their own tongue.
Every channel, one brain
Voice, WhatsApp, Instagram, and Facebook share context, so customers never repeat themselves.
Plugs into your stack
CRM, ERP, calendar, sheets, and order systems — connected once, used everywhere.
Set up by us, live in days
You tell us your business; we ship a working agent. No build-it-yourself.
Smart human handoff
Anything out of scope passes cleanly to your team, with full context.
Every customer handled,
captured, answered.
Tell us your business — we ship a working agent, live in days. No call left unanswered, no lead left cold.