WhatsApp automation, run by AI agents.
Put an AI agent on your WhatsApp Business number. It books appointments, sends notifications, runs campaigns, takes voice calls, and answers support — 24/7, in 100+ languages.
What it does
Everything your team does on WhatsApp.
Appointments & bookings
Customers book, reschedule, and cancel over chat. The agent checks live availability and writes straight to your calendar or CRM.
Notifications & reminders
Order updates, appointment reminders, payment nudges, delivery alerts — sent on WhatsApp with template messages, at the right time.
Campaigns & broadcasts
Run opt-in broadcast campaigns, then let the agent handle every reply individually instead of a dead-end blast.
WhatsApp voice calling
Inbound and outbound calls over WhatsApp, answered by the same AI agent — no separate phone number required.
Inbound support
Product questions, order status, FAQs, and handoffs — answered instantly, 24/7, in your customer's own language.
FAQ
WhatsApp automation, answered.
What can Zvani's WhatsApp AI agent do?+
It answers messages, books and reschedules appointments, sends notifications and reminders, runs opt-in campaigns, takes WhatsApp voice calls, and handles support — autonomously, around the clock, in 100+ languages.
Does it use the official WhatsApp Business API?+
Yes. Zvani connects to your WhatsApp Business account through the official Meta Cloud API, so messaging stays compliant and your number stays in good standing.
Can it send appointment reminders and order notifications?+
Yes — using approved WhatsApp template messages, the agent sends reminders, confirmations, and status notifications, and then handles any replies in the same thread.
Which languages are supported?+
Over 100 — including English, Hindi, Portuguese, Arabic, and long-tail regional languages. Each customer is answered in the language they message in.
Can it make and receive voice calls on WhatsApp?+
Yes. The same agent handles WhatsApp voice calls inbound and outbound, sharing context with the chat thread so the conversation is continuous.
How long does setup take?+
We set it up for you. Most businesses are live within days — you tell us your business and workflows, and we ship a working agent.
Ready on WhatsApp in days.
Tell us your business — we set up the agent, connect your WhatsApp account, and you go live.