An AI agent for e-commerce.
Confirms every COD order before it ships — and answers the where-is-it questions.
COD confirmation
Where's my order
What it does
Confirms COD before dispatch
A confirmation before shipping is the cheapest way to cut RTO losses.
The repeat questions
Where is it, when will it come, how do I return it — answered instantly.
Answers at midnight
Most order questions arrive outside working hours. All of them get a reply.
Escalates properly
Anything it can't settle reaches your team with the order and the history attached.
Brings buyers back
Reorder nudges and win-backs to customers who bought once and drifted.
E-commerce, answered.
Does it connect to Shopify or WooCommerce?
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Not directly today. It answers from the order information you give it and captures the rest in your CRM. Tell us what you run and we'll say honestly whether we can connect to it.
Tell us what you useHow does COD confirmation cut returns?
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A cash-on-delivery order confirmed by the customer before it ships is far less likely to be refused at the door. For anyone shipping COD in India that is usually the single biggest saving.
How confirmation worksWhat happens with an angry customer?
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It doesn't argue. It acknowledges, captures the detail, and hands the conversation to a person with the order history already attached.
Can it handle the volume on a sale day?
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Yes — it answers hundreds of conversations in parallel, which is exactly the day a human team can't.
Does it work in regional languages?
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Yes, over a hundred, and each customer is answered in the language they wrote in.
Live in days.
Tell us about your business — we build the agent, connect what you already use, and you go live.
Zoho